About

Founder-led design for the experience outside and the operation inside.

Portrait of Jimmy Salem, founder of Salem Experience Design

I’m Jimmy Salem, a designer and experience architect based in Greece.

My background sits between digital design, hospitality, operations, and sensory experience. That combination shapes how I see a business: not as a collection of pages and tools, but as a connected experience for the people it serves and the people who make it work.

Through Salem Experience Design, I shape the customer-facing presence: websites, booking journeys, brand touchpoints, and guest or customer interactions. Through Salem OS, the same philosophy continues into bespoke operational software designed around the business itself.

Common questions

What people usually need to know before starting.

The right project is usually part website, part brand presence, and part experience design. These questions help clarify where Salem Experience Design can be useful.

What does Salem Experience Design do?

Salem Experience Design is the broader design practice. It shapes customer-facing experiences through websites, brand presence, booking journeys, printed materials, and guest-facing touchpoints; Salem OS applies the same philosophy to bespoke operational software.

Who is Salem Experience Design for?

Independent, creative, and experience-led businesses with individual character — including artists, makers, boutique hospitality, retreats, restaurants, cultural projects, and premium independent services.

Does Salem Experience Design work outside Greece?

Yes. Salem Experience Design is based in Greece and works internationally through clear remote communication, structured project stages, and direct collaboration.

Does Salem OS replace existing specialist software?

Not unnecessarily. Salem keeps specialist software that already works, designs and builds what is genuinely missing, and connects the information and workflows that should work together.

Discovery

Tell me how your business works.

You do not need to arrive with a solution. Start with what the business is trying to make people feel, what already works, and where the experience or operation becomes harder than it should be.

What to expect
  • A direct conversation
  • Understanding before any solution is proposed
  • Clear scope before work begins
  • A custom approach shaped around the business itself
  • What works already kept in place where it belongs
  • A final result designed for clarity, trust, and long-term use